Acoustic Supplies

tel: 01204 548400

How We Operate

Can I buy your products direct from a builder’s merchant?

You can order our products through many national, regional and local builders’ merchants and insulation distributors.  But remember, some of these may not usually hold large amounts of material in stock so it is important to discuss with us your requirements and arrange the most appropriate method of supply for the quantities you need.

Do you offer discounts?

We offer very competitive discounts on all our products for bulk orders. Call our sales team or contact us for more information.

How do I obtain a quote?

Please click on the contact us page or call our main number 01204 548 400.

What payment methods do you accept?

If you do not have an account with us, we accept all major credit and debit cards. If payments are made by cheque, the cheque must be fully cleared before goods can be despatched and this clearance process can sometimes take several days.

Can I collect the items from you directly?

Yes, provided you give us a call in advance so that we can make sure your order is prepared ready. For more details click on contact us page.

How do you deliver to me?

We use a number of delivery methods and couriers dependent on the size and weight of your order.
In many cases your products will be delivered on a wooden pallet and you will require a suitable sized space to sit this outside your address. If it looks like this is going to be a problem for you please notify our sales team before you order.

How much does delivery cost?

This will vary depending on weight, urgency and the way we have to send it to you. Please ask for details.

How quickly can I get my products?

We offer 2 delivery methods. Next day or our economy service that is normally 2-4 days.
Unlike other companies we stock all our soundproofing products in our warehouse. If you require your items on a next day service we will need to receive the order before midday. In some cases we can despatch items after this time but this is at the discretion of our despatch team.
Where items need to be manufactured to order, lead times will vary and we will discuss this with you when you are placing an order.

Can I download information from your website?

We have produced detailed data sheets and installation guidance for all of our products and these can be downloaded from our website in pdf format.